The accounting firm that already knows your industry.

A multi-partner Melbourne CPA practice with more than 20 years advising established businesses across six core industries.

  • CPA Australia member firm
  • Registered Tax Agent
  • Data kept in Australia
Melbourne city skyline at dusk, with the Yarra River and Princes Bridge.

Acting for established businesses across hospitality, pharmacy, healthcare, construction, building supply and import and export.

  • CPA Australia member firm
  • Registered Tax Agent
  • Privacy Act compliant
  • Fixed, transparent fees
Industries

Pick your industry

We lead with sector-specific knowledge, not a generic checklist. Open your industry to see the issues we handle and how we work.

  • Hospitality Cafés, restaurants and venues run on thin margins and high transaction volume. We keep the numbers tight and the cash flow visible.

    Where it gets complex

    • Wage costs, rosters and tronc/tip handling under modern awards
    • High transaction volume across POS, delivery platforms and cash
    • GST, BAS and tight week-to-week cash flow
    • Fit-out finance, depreciation and lease incentives

    How we help

    • Payroll and award compliance
    • Cash flow and margin reporting
    • POS and accounting integration
    • Structuring for multi-venue groups
    Speak with a specialist
  • Pharmacy Retail and PBS under one roof. We understand dispensary margins, the PBS cash-flow cycle and what drives a pharmacy valuation.

    Where it gets complex

    • Two businesses in one: front-of-shop retail and PBS dispensary, each with very different margins and stock behaviour
    • PBS reimbursement timing and the working-capital gap it creates between dispensing and payment
    • Inventory and shrinkage control across thousands of lines, with date-sensitive stock
    • Wage and roster costs against trading hours, plus pharmacist-in-charge and ownership rules
    • Acquisition, sale and partnership structuring under pharmacy ownership and location rules

    How we help

    • Benchmarking dispensary and retail performance against comparable pharmacies
    • Cash flow forecasting around the PBS cycle and stock holdings
    • Acquisition due diligence, valuation and finance structuring
    • Entity and ownership structuring for asset protection and succession
    • Year-round tax, GST/BAS and payroll compliance handled by a partner
    Speak with a specialist
  • Medical & allied health GPs, specialists, dental and allied health. Entity and service-trust structuring, and the contractor payroll-tax question Victorian practices are facing now.

    Where it gets complex

    • Contractor and medical-centre payroll tax: a live ATO and State Revenue Office of Victoria issue
    • Service trust arrangements and the right entity for the practice and its practitioners
    • Practitioner income, drawings and the line between contractor and employee
    • Practice acquisition, partner buy-in and succession

    How we help

    • Payroll-tax position and review
    • Service-trust and entity structuring
    • Practitioner and practice tax compliance
    • Acquisition and succession advice
    Speak with a specialist
  • Construction & trades Builders and trades carry risk in their contracts and their cash flow. We track work-in-progress, progress claims and subbie obligations.

    Where it gets complex

    • Work-in-progress, retentions and progress-claim accounting
    • Subcontractor payments, ABN/GST checks and taxable payments reporting (TPAR)
    • Contract-by-contract profitability and cash flow
    • Equipment finance, depreciation and instant asset write-off

    How we help

    • WIP and progress-claim reporting
    • Subcontractor and TPAR compliance
    • Job-level profitability
    • Structuring and asset protection
    Speak with a specialist
  • Building & trade supply Wholesale and trade supply lives on inventory and debtors. We watch margins, stock turns and the people who owe you money.

    Where it gets complex

    • Inventory valuation, stock turns and dead-stock across a wide range
    • Debtor management and credit risk on trade accounts
    • Margin erosion between buy price, freight and sell price
    • Warehouse, fleet and equipment finance

    How we help

    • Inventory and margin reporting
    • Debtor and cash-flow management
    • Benchmarking against the sector
    • Structuring and finance support
    Speak with a specialist
  • Import / export & wholesale Importers and distributors deal with GST at the border, currency swings and true landed cost. We make the real margin visible.

    Where it gets complex

    • GST on imports, deferred GST and customs duty
    • Foreign-exchange exposure and hedging gains and losses
    • True landed cost: freight, duty, insurance and FX into unit cost
    • Inventory financing and the cash-flow gap on long shipping lead times

    How we help

    • Import GST and duty handling
    • Landed-cost and margin analysis
    • FX and inventory cash-flow planning
    • Structuring for cross-border trade
    Speak with a specialist

What we do

Full-service tax, accounting and advisory, delivered by senior people who stay across your file from one year to the next.

  • Specialist industry advisory

    Sector-specific advice grounded in deep client experience, led by our healthcare and medical practice.

  • Tax & compliance

    Company, trust and individual returns, GST and BAS/IAS, FBT and Division 7A, with year-round ATO compliance handled by a partner across your file.

  • Business advisory & virtual CFO

    Cash flow, benchmarking, budgeting and board-ready reporting, with the senior financial perspective most growing firms lack in-house.

  • Bookkeeping & payroll

    Accurate books and compliant payroll on Xero, MYOB or QuickBooks, including Single Touch Payroll (STP Phase 2) and superannuation guarantee.

  • SMSF & superannuation

    Establishment, administration and compliance for self-managed super funds, coordinated with your investment and audit advisers.

  • Business structuring

    Companies, trusts and partnerships structured for asset protection, succession and the small business CGT concessions, reviewed as you grow.

Why established businesses choose us

The firm you reach for when the advice actually matters, and you want a partner who already understands your world.

  • Partner-led, senior advice

    A partner stays close to your file. You are not handed to the most junior person in the room.

  • Twenty years of sector depth

    More than 20 years across six core industries, so the advice fits how your business actually runs.

  • Proactive, year-round

    We flag the issues that matter before your BAS and tax deadlines, not after. Compliance is the floor, not the service.

  • Your data stays in Australia

    Client information is held in Australia and handled to the highest privacy standards under the Privacy Act.

  • Fixed, transparent fees

    Scope and fees agreed up front, so there are no surprises on the invoice.

  • Bilingual service

    Advice and correspondence in English or Mandarin, with accurate Australian tax and accounting terminology.

By the numbers

Built over two decades

20+
Years in practice
3
Partners and principals
6
Core industries

A Melbourne practice built on industry depth

For more than 20 years this multi-partner Melbourne firm has advised established businesses across hospitality, pharmacy, medical, construction, building supply and import and export. The common thread is depth: we know how these businesses are structured, where the value sits, and what the regulators are looking at.

You work with a partner, not a call queue. We hold client information in Australia, agree scope and fees up front, and act in English or Mandarin. As a CPA Australia member firm and Registered Tax Agent, we are bound by APES 110, the Privacy Act and our obligations to the Tax Practitioners Board.

The partners

  • Kristy Pan Principal
  • Jenny Qiang Managing Partner
  • Hao Lu Business Advisory Partner

Credentials

  • CPA Australia member firm
  • Registered Tax Agent (TPB)
  • Bound by APES 110
  • Privacy Act & Australian Privacy Principles

From our blog

Plain-English guides and resources for business owners and SMSF trustees.

Common questions

A few things business owners ask before they get in touch.

  • Do you only work with those six industries?

    They are where our depth is, and most of our clients sit in one of them. We do act for established businesses outside these sectors as well. The best way to find out if we are a fit is a short conversation with a partner.

  • What happens in a first consultation?

    You talk to a partner, not a junior. We listen to where the business is, look at your current structure and numbers, and tell you plainly what we would do and what it would cost. There is no obligation to proceed.

  • Which accounting software do you work with?

    Xero, MYOB and QuickBooks. If you are already on one of them we work in your file; if you are choosing, we will recommend what suits your industry and size.

  • Is my information kept in Australia?

    Yes. Client data is held in Australia and handled to the highest privacy standards under the Privacy Act and the Australian Privacy Principles.

  • Can you advise in Mandarin?

    Yes. We provide advice and correspondence in English or Mandarin, using accurate Australian tax and accounting terminology in both.

  • Are you a CPA firm and a registered tax agent?

    Yes. We are a CPA Australia member firm and a Registered Tax Agent with the Tax Practitioners Board, bound by APES 110 professional and ethical standards.

Let us look at your numbers properly

Book a consultation with a partner who already understands your industry.

Speak with a partner

Tell us about your business and we will point you to the right person, not a call queue.

Contact details

Send an enquiry

We use your details only to respond to your enquiry and handle them under the Privacy Act. We never share them with third parties.

Or reach us directly: contact@kpaccounting.com.au