Privacy Policy

Who we are

Kristy Pan & Co. ("we", "us", "our") is a CPA Australia member firm and Registered Tax Agent based in Melbourne, Victoria. We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

We collect personal information you provide directly, such as your name, business name, email address, phone number and the details of your enquiry. In the course of providing accounting and advisory services we may also collect financial and tax information necessary to act for you.

When you submit an enquiry through this website, your message is sent using your own email application. The website itself does not transmit enquiry data to any third-party server.

How we use it

We use personal information to respond to your enquiry, provide our services, meet our professional and legal obligations, and communicate with you about your engagement. We do not sell your personal information.

Where it is held

Client information is held in Australia and handled to a high standard of security. Access is limited to those who need it to provide our services. We retain records for the periods required by law and our professional obligations.

Disclosure

We disclose personal information only where necessary to provide our services or where required or authorised by law (for example, to the Australian Taxation Office). Where we engage service providers, we take reasonable steps to ensure they handle your information consistently with the APPs.

Your rights

You may request access to, or correction of, the personal information we hold about you. To make a request, or to raise a privacy concern, contact us using the details below. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Contact us

Privacy enquiries: contact@kpaccounting.com.au, (03) 9910 5205, Suite 5, 2-8 Burwood Highway, Burwood East VIC 3151.